PetDesk - User Experience Research
PetDesk
This Pet Service App is to help your pets live longer, happier, and healthier lives. PetDesk puts you at the center of your pet’s health needs by seamlessly connecting you with the best pet care professionals near you. Now it’s easy to be the best pet parent you can be Effortlessly manage your pet’s health in one place with indispensable features.
User Process
Exploring
1. Open App
2. Click "Provider" on toolbar
3. Click"Add Provider" bottom
Searching Service
4. Type "Animal Hospital" on search bar
8. Scroll down the list and select" Covina Animal Hospital" to see the information about this hospital
5. Type in "91722" to the zip code
6. Click" Search" from the keyboard
7. Zoom in/out to check the location
Make Appointment
9. Click "Request Appt / Services" bottom to start make appointment
13. Scroll down to"Monday Aug 22, 2022"on"Desired date" and click “Done”
10. By select Youjing's cat and click the "reason" for more options
14. type "None" in "Notes & special request"
11. Click the "Vaccinations"
15. Click "submit" to finish the request and shows “Request Submitted!”
12. Click "Desired date"
Tracking
16. After click "Done", back to the Providers page
17. Click "Appointment" to track Nancy's appointment